Customer support

Our Account Management team is dedicated to helping our customers get the most out of Beauhurst.

Personal service

We assign a dedicated Account Manager to every subscriber. Each team member knows their customers and serves as a single point of contact for all enquiries, requests and training.

Tailored plans and upgrades

Our account management team creates bespoke plans in conversation with our customers; whether for extra seats, export credits, new features or flexible renewal options.

Custom research requests

Want to know more about a specific company or transaction? Submit a research request directly through the platform and our dedicated team will look into it as a priority.

Free, in-person training

Our team will arrange in-person training sessions almost anywhere in the UK for individuals or groups on customer accounts.

Priority reports

We make sure that our latest research reports and publications are delivered to Beauhurst customers before anyone else, giving you a head start.

Beta releases and feedback

We seek and implement subscriber feedback in developing the Beauhurst platform — from additional features and tweaks, to entire new datasets.

We’re proud of the long-term relationships we build with our clients. Our last 12 months saw…

Happy customers
Training sessions
custom research requests
Beauhurst-branded chocolates given
Miles travelled to customers across the country

Meet our team

Zoe Carmichael

Zoë Carmichael

As Head of Account Management, Zoë oversees all customer services and account management at Beauhurst. As well as managing some of our most high-profile accounts, she is a keen artist, baker and three star event rider.

Jo Hawkins

jo hawkins

Jo works with clients including Channel 4, IAG and Hiscox to help them get the most out of Beauhurst. Jo graduated with a Masters in Women's Studies from the University of Oxford.

Ellie Duffield

Ellie Duffield

Ellie offers guidance to subscribers including ScaleUp Institute, 24 Haymarket, and Which?. She also manages user feedback collection together with our Product team. Ellie graduated from UCL with a BA in Linguistics.

Allie Weaving

Allie Weaving

Allie ensures her clients are able to use Beauhurst to its full potential, as well as analysing data to help improve how our customers use our product. Allie graduated from the University of Cambridge with a degree in Natural Sciences.

See what all the fuss is about.